Path: utzoo!mnetor!uunet!husc6!bloom-beacon!mit-eddie!bbn!rochester!ur-tut!rhir_ltd
From: rhir_ltd@ur-tut (Bob Hirosky)
Newsgroups: comp.sys.amiga
Subject: Commodore spare parts woes
Message-ID: <1921@ur-tut.UUCP>
Date: 30 Apr 88 00:12:03 GMT
Organization: Univ. of Rochester, Computing Center
Lines: 16
Keywords: A500,drive,defective,I want a new one


  Hey Commodore, where are all the spare parts?  My A500 has been
in the shop for six weeks awaiting a new internal drive.  At least
I've finally stopped fuming about the disks it's eaten (like workbench),
but now my friends are probably sick of hearing four letter words
followed by "disk drive".  So, what's the problem?  Even the store doing
the service can't seem to get a straight answer from customer service.
  Of course things could be worse, another member of my users group
first brought his lemon 1080 monitor in for service on Jan 12.  At present
he is still monitorless.
  Both my machine and his monitor are "being repaired" under warranty.
With poor service such as this it's quite possible for your new amiga
to spend most (or all) of its warrantied life in the shop.  How likely
is Commodore to extend warranties in cases like this?

                      Bob Hirosky