Path: utzoo!mnetor!uunet!lll-winken!lll-tis!ames!pasteur!ucbvax!sun.soe.clarkson.EDU!dave
From: dave@sun.soe.clarkson.EDU (Dave Goldblatt)
Newsgroups: comp.dcom.telecom
Subject: Re: Your call did not go through...
Message-ID: <841@sun.soe.clarkson.edu>
Date: 1 May 88 20:33:38 GMT
References: <3250@phri.UUCP>
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: Clarkson University, Potsdam, NY
Lines: 40
Approved: telecom@xx.lcs.mit.edu


>From article <3250@phri.UUCP>, by roy%phri@UUNET.UU.NET (Roy Smith):
> 
> 	I just called Sun's service center and got the usual "dial 1 for
> software assistance, dial 2 for hardware assistance" message.  I dialed 1
> and got a recording saying, "da Da DAH!  You call did not go through,
> please try again.  212 4T", which raises several questions.
> 

That's weird.  Your call reached Sun?

> 	1) What handles the "dial 1 for .." call redirection?  Is it done
> at the CO or by the customers own PBX equipment?
> 

Normally its by the company's own system.  I'm not sure the Phone Co's
do it at all; I think it can only be done by the PBX.

> 	2) What does the "212 4T" mean?  Is there some universal code for
> these error messages or does each system use whatever codes it wants to?
> Presumably it's some sort of "all trunks busy" problem.
>

The "212" is the area code you are calling from.  The next set varies;
from (516) I'll get "516 3C", and it normally does signify the trunks are
busy..  That's a message from the LD carrier tho' (although I think the
locals can issue it as well)

> 
> 	3) Why is the "da Da DAH!" always so loud?
>

Because if it was quieter, you'd be able to hear all the line noise
on your next call! :-)

-dg-
-- 

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