Path: utzoo!utgpu!water!watmath!clyde!att!att-ih!ihnp4!ihlpm!jmdavis
From: jmdavis@ihlpm.ATT.COM (Davis)
Newsgroups: comp.sys.amiga
Subject: Re: Mail Order Houses
Summary: My thoughts on MCS
Keywords: Mail Order, Stores, etc.
Message-ID: <1864@ihlpm.ATT.COM>
Date: 2 May 88 03:27:49 GMT
References: <975@nuchat.UUCP> <738@savax.UUCP> <1236@percival.UUCP>
Organization: AT&T Bell Laboratories - Naperville, Illinois
Lines: 43

>In article <975@nuchat.UUCP> you write:
>>
>>Hello there, has anyone had any experiences with these mail order houses
>>or dealers?  I'm thinking about ordering some software from them and was
>>wondering if anyone has had any problems with them.  They are:
>>
>>MicroComputer Services (MCS), Go Amigo, Computer Mart, Computer Mail Order,
>>and S&S Wholesalers 

I had an interesting experience with MCS, but I will end up trying them again
for software. (My religion prohibits me from buying hardware mailorder :-)

Having a refbrshd A1000 I wanted my own Enhancer. At $10 and a minimum $5
shipping fee I thought I would get TerrorPods too. I ordered when they
had it in stock and about 1-2 weeks later I got the TerrorPods disk,
no Enhancer!!! and a $5 shipping fee!!!

Worse, you know how some packages have the sticker price on the inside of
the shrink wrap? Well, TerrorPods had just a sticker smudge on the inside!
And the rules were a bit worn. Hmmmmm.

Finally got MCS cust. service and he was sooo shocked at the mention of
re-shrink wrapping that I figure:
	1) they really do it
or
	2) he was telling the truth
(He suggested Psygnosis did it.)

To make a long story short, 1 week later Enhancer arrived, in good
condition, $1 shipping fee ($3 per package).

- Customer service hard to get a hold of, but helpful.
- Salespeople are EXCELLENT
  (I called one out of frustration over Cust.Serv line being busy.
   He said he would go into management offices to answer my questions
   if it was during hours { their doors were locked } !!)
- Packaging a bit below standard, but so is the price.

-- 
________________________________________
	This space would have been	|	Mike Davis
	LEFT INTENTIONALLY BLANK	|	ihnp4!ihlpm!jmdavis
	had I not written in it. 	|_________________________