Path: utzoo!mnetor!uunet!husc6!linus!alliant!rosenkra
From: rosenkra@Alliant.COM (Bill Rosenkranz)
Newsgroups: comp.sys.atari.st
Subject: Re: Atari warranty estimates are EXTREMELY accurate
Message-ID: <1718@alliant.Alliant.COM>
Date: 5 May 88 20:22:54 GMT
References: <19880504130143.5.CRAWLEY@FLIGHTLESS-WATERFOWL.SCRC.Symbolics.COM>
Reply-To: rosenkra@alliant.UUCP (Bill Rosenkranz)
Organization: Alliant Computer Systems, Littleton, MA
Lines: 28
Summary: same happened to me

In article <19880504130143.5.CRAWLEY@FLIGHTLESS-WATERFOWL.SCRC.Symbolics.COM> Crawley@ALDERAAN.SCRC.SYMBOLICS.COM (Eric S. Crawley) writes:
->Exactly 92 days after purchasing my SH204 hard disk, it failed to spin
->up.   Of course, the 90 day Atari warranty had just expired along with
->my drive.  The drive would start to spin up and then a relay would click
->in and spin it down.

a very similar thing happened to me...

Gee, a 90 day warranty. how novel! as a "registered developer", i was told
by atari that because i get a "break" on equipment costs (i also buy 3-5
times more equipment than a "typical" user) i get only a 24 hour warranty.
consider yourself lucky. i saved $75-$100 on the initail drive purchase (i
bought 2 SH204 for the 3 1040's and 5 or 6 odd monitors i have) and
after having to pay atari about $250 for a trade-in PLUS cost to ship,
i did not really save ANYTHING, now did i? to top it off, the first replacement
drive was defective as was the SECOND! the third one is still sitting in
a box (i haven't even tried it out...i'm using a borrowed drive which
i know to be reasonably reliable. i can't afford to loose another few
days work).

i wouldn't count on the Supra to be any more reliable than the atari. i know
several people who have had problems with them, also. i have heard that
the astra drives are built "like brick (fill-in-the-blanks)...", being
almost hardened (mil spec)! if they use the same drivr mech and boards,
i can't see how they could be any better, however, unless really packaged
will (cooling, dust, shock mount, etc).

-bill