Xref: utzoo comp.sys.amiga:19450 comp.sys.amiga.tech:854
Path: utzoo!attcan!uunet!cbmvax!sterling
From: sterling@cbmvax.UUCP (Rick Sterling QA)
Newsgroups: comp.sys.amiga,comp.sys.amiga.tech
Subject: Re: Commodore Flame  (One Blue and One Brown Eye)
Message-ID: <3886@cbmvax.UUCP>
Date: 27 May 88 15:51:34 GMT
References: <3756@fluke.COM> <4085@killer.UUCP> <1239@ektools.UUCP> <3861@cbmvax.UUCP> <270@sagpd1.UUCP>
Reply-To: sterling@cbmvax.UUCP (Rick Sterling QA)
Organization: Commodore Technology, West Chester, PA
Lines: 50

In article <270@sagpd1.UUCP> monty@sagpd1.UUCP (Monty Saine) writes:
> 
> |>Come on Eric!  Tell me that when your car door gets smashed in an accident
> |>that you would settle for a yellow door on a red car because the manufacture
> |>of doors only makes them that way, many thousands of examples could be used
> |>here!!!  You would think that Commodore would supply parts and accessories
> |>for their equiptment that would match their products.  You the customer should
> |>care, hell, you're paying the bucks to be satisfied.
> |>
> |>Chris.
> |
> |Enough already! I suppose if you ever blew a capacitor on your motherboard
> |you would want a replacement with the same color and case style. You know
> |how awful boards can look when all the little caps don't match!
> |
> |-- 
> 
> 	Enough is right! We CUSTOMERS have had enough of people like you
> who obviously don't care a rats A** about us. We are not tallking about internal
> componets, we are talking external looks of a CONSUMER PRODUCT! If you really
> think the guy is off base maybe you should go to work for the fruit company,
> you know App**. This kind of attitude from a customer support group should be
> squashed now before the cancer spreads. 
> 
> |=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> |Bill Koester (CATS)            >>Commodore Amiga Technical Support<<
> ||Commodore International Ltd.   UUCP {allegra|burdvax|rutgers|ihnp4}!cbmvax!bill 
> |		               PHONE  (215) 431-9355
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> |Theorem:   (brains x beauty) = constant
>                                 ^^^^^^^^
> 	For your case the constant in your signature block must equall zero 
> or very close to it.
> 
> Monty
> SDAUG
> 
> "Radically for a great product that needs QUALITY support."

 I don't think Bill realized the problem is with the esthetics of the front
 panel color versus the type of drive. If the original poster will give me
 a call, I'll make arrangements to get his drives matched to his case.

=============================================================================
   Rick Sterling             COMMODORE AMIGA TEST ENGINEERING
  // /_ |\/||/_ /_           UUCP  ...{allegra,ihnp4,rutgers}!cbmvax!sterling 
\X/ /  \|  ||\//  \          PHONE 215-431-9275
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    Everybody likes hard work ... especially when THEY'RE paying for it.
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