Path: utzoo!attcan!uunet!lll-winken!lll-lcc!ames!pasteur!ucbvax!decwrl!purdue!i.cc.purdue.edu!j.cc.purdue.edu!mace.cc.purdue.edu!ajq From: ajq@mace.cc.purdue.edu (John O'Malley) Newsgroups: comp.sys.mac Subject: Help! Labels get stuck in ImageWriter II Message-ID: <89@mace.cc.purdue.edu> Date: 27 May 88 14:08:01 GMT Reply-To: ajq@mace.cc.purdue.edu (John O'Malley) Organization: Personal Computing Learning Resource Center, Purdue University Lines: 25 Here's my latest problem. A friend is trying to print mailing labels on an ImageWriter II using Microsoft Word. Everything on Word's side seems to be working fine, but the ImageWriter is chewing up the labels! The strip of metal that's right up next to the platen seems to be causing the problem. I'm talking about the aluminum-ish strip inbetween the clear plastic paper guide and the black roller platen. Paper feeds inbetween this strip and the platen. The IW II likes to back up the paper and then advance it a bit right before it starts printing. When it backs up, one of the labels from the single- column tractor-fed sheet "rolls" off and sticks itself to the metal strip. It sticks and it holds ... the printer tries to advance the label sheet but it can't. It starts printing and prints it all on the line it got stuck on. Adjusting for paper thickness by moving the lever adjusts only the carrier bar and the printhead assembly. It doesn't move the metal strip. I'm as stuck as the labels get ... any suggestions on how to get this procedure to work? Please mail 'em to me and I'll post if there's interest. Mac SE HD20/IW II/Sys 4.2/Find 6.0/IW Driver 2.6/Word 3.02 --- John O'Malley \ Personal Computing \ Purdue University \ (317) mace.cc.purdue.edu!ajq \ Learning Resource Center \ Computing Center \ 494-1787