Path: utzoo!attcan!uunet!lll-winken!lll-tis!ames!amdahl!rtech!bestwick
From: bestwick@rtech.UUCP ( RTI UK)
Newsgroups: comp.databases
Subject: Re: Support by email
Message-ID: <2173@rtech.UUCP>
Date: 15 Jun 88 12:14:54 GMT
References: <406@pan.UUCP> <716@vsi.UUCP>
Reply-To: bestwick@rtech.UUCP (John Bestwick - RTI UK)
Organization: Relational Technology Inc, Alameda CA
Lines: 20

In article <406@pan.UUCP>, jw@pan.UUCP (Jamie Watson) writes:
> 
> Has anyone ever had any luck getting support issues and questions handled by
> email from any of the major Unix database companies? We are currently
> using Informix, and they have a strict rule that they will not provide
> telephone support to European customers.  They offer only fax or
> telex service.  

INGRES is fully supported by Relational Technology offices in London, Paris,
Frankfurt, and other cities.  We offer the same support in Europe as we do in
the US - including telephone support, consultancy, and training.  We also
port INGRES to European machines at our technical centre in London.

I work in the European INGRES support organisation, so I'm probably biased -
but I think we give a good service.

-- 
John Bestwick,

Relational Technology International, London, England.
{amdahl,mtxinu,sun}!rtech!bestwick			 bestwick@rtech.uucp