Path: utzoo!attcan!uunet!husc6!purdue!gatech!udel!rminnich
From: rminnich@udel.EDU (Ron Minnich)
Newsgroups: comp.sys.amiga
Subject: Re: 1084 monitors: Another one bites the dust ...
Message-ID: <3068@louie.udel.EDU>
Date: 20 Jun 88 19:39:01 GMT
References: <3040@louie.udel.EDU> <6637@cup.portal.com>
Reply-To: rminnich@udel.EDU (Ron Minnich)
Distribution: na
Organization: University of Delaware
Lines: 27

In article <6637@cup.portal.com> Doug_B_Erdely@cup.portal.com writes:
>Sorry Ron, I just can't agree with ya. I myself do not think that Commodore
>products are any more trouble prone than Apple, IBM, MacII... etc..<However,
Well, to this and all the other letters disagreeing with me, ..., you
are right re. the 'things break' argument. I agree. I was not really mad
when the 1084 broke. That i saved up for a company called General Services, 
Inc. of Newark, Delaware. They don't have any spare parts, they had to 
take my brother's amiga to test the monitor (i.e. they don't know you 
can hook it up to a vcr for a minimal test), so in effect they take
C='s warranty money and deliver awful service in return. 
   My secondary anger is reserved for Castle Video, of Newark, De.
They are the only amiga dealer in Delaware, and i think they are the
reason that people get turned off to the amiga. Their service ain't 
great, they really don't understand the machine, and i in general 
do NOT like them. 
   Finally i save a little anger for C=. The machine was not 60 days out
of the box; surely C= can let the dealer trade a junk monitor STILL
IN WARRANTY so that a customer can continue to get work done. The dealer
claimed that there was no way we could trade that monitor. I think this 
policy hurts commodore. 
   Well, as things stands my brother is out his A500 going on 3 weeks 
now. No end in sight; the part is still on order. And, the warranty
on the rest of his stuff is effectively cut to 60 days, instead of 90,
as the machine has been unusable for the last few weeks. 
ron
-- 
ron (rminnich@udel.edu)