Path: utzoo!attcan!uunet!husc6!think!ames!pasteur!ucbvax!UBVMSC.CC.BUFFALO.EDU!V505PDA4
From: V505PDA4@UBVMSC.CC.BUFFALO.EDU
Newsgroups: comp.sys.apple
Subject: RE: Upgrade of an old Sider 10meg to a 20meg (with an Seagate st-225  
    drive)
Message-ID: <8806191821.aa07078@SMOKE.BRL.ARPA>
Date: 19 Jun 88 21:05:00 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 15


As far as I know first class periperal drives are still handled by Xebec and 
they upgrade them as well.  I had the unfortunate opportunity to deal with
them recently.  I called about repairing a drive and spoke to a rep who said 
that they would repair my drive for $250 and it would return as a 20 meg with
new rom chips on the controller also.  This sounded like a great deal as I really
was not willing to pay $250 to repair the 10 meg.  Well after 3-4 weeks I got 
the drive back and it was still a 10 meg.  Needless to say I was a little
miffed.  I called Xebec and they said "well, we have no record of an upgrade."
and of course I lost out, boy was I fuming, especially since another person 
overheard the conversation on my end over a speaker phone.  Well, I will never agai
again deal with those people. (Anyone want to buy a sider, cheap...) 

Jerome Schentag
V505PDA4@UBVMS