Path: utzoo!attcan!uunet!lll-winken!lll-tis!helios.ee.lbl.gov!pasteur!ucbvax!ucsfcgl!cca.ucsf.edu!root From: root@cca.ucsf.edu (Computer Center) Newsgroups: comp.sys.atari.st Subject: Re: Midi Mega's Summary: The previous posting seems to have been to the point Keywords: The facts Message-ID: <1288@ucsfcca.ucsf.edu> Date: 17 Jun 88 00:22:03 GMT References: <1073@atari.UUCP> Organization: Computer Center, UCSF Lines: 39 In article <1073@atari.UUCP>, good@atari.UUCP (Roy Good) writes: > Answer from the "guys at Atari"... > The Mega system > sales program described in the message from Keith Hedger pertains to computer > specialty dealers only. One would think that Mr. Hedger would collect his > facts carefully before launching such a vitriolic attack in error. Atari's > > Larry Samuels > V.P. Strategic Markets, Atari Corporation (U.S.) > --------------------------------------------------------------------------- Mr. Hedger's posting states that he talked to two dealers who both had the understanding he reported. That sounds like sufficient care in collecting his facts. Unless, that is, you claim he is lying. The constructive response to Mr. Hedger's posting would have been to find out who the dealers he talked to were and who at Atari was giving them the wrong info. Next you should have found out who else had been given the same impression by this person (or persons, of course) and contacted them with the correct information. Atari has a considerable credibility problem in dealer relationships. On the one hand, it apparently has some policy statements which are circulated at the vice-presidential level and then it has the _real_ policies which are what the dealers hear from the company. There appears to be enough inconsistency here to be causing some dealers to consider abandoning the line. If I were a _computer_ dealer being told that I have to sell an unwanted ~$2000 item to my customer in order to be allowed to sell him a $1699.95 device he wants while the _music_ dealer a block away doesn't have this restriction I would be talking to my lawyer or C= Amiga by now. Thos Sumner (thos@cca.ucsf.edu) BITNET: thos@ucsfcca (The I.G.) (...ucbvax!ucsfcgl!cca.ucsf!thos) OS|2 -- an Operating System for puppets. #include