Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!rutgers!topaz.rutgers.edu!ron From: ron@topaz.rutgers.edu (Ron Natalie) Newsgroups: comp.dcom.lans Subject: Re: Terminal servers over ethernet? Message-ID: Date: 8 Jul 88 20:50:40 GMT References: <320@ucrmath.UUCP> <9877@g.ms.uky.edu> <23731@bu-cs.BU.EDU> Organization: Rutgers Univ., New Brunswick, N.J. Lines: 22 Anybody who bases their observations on terminal servers on any Ungergmann/Bass product is screwed up. Ungermann/Bass is in my one of the most screwed up companies in the data communication industry. It has been my misfortune to be stuck with nearly $40,000 of their stuff that was sold to my predecessor by one of their former (and extremely voluptuous) salesperson. I've now had to deal with four different UB salesman and about six different service engineers with no resolution. All this equipment does not work, nor has it ever work (we have a collection of PC-NIU's and NIU-180's). Escalation by calling a customer service director in their home office in California, nor the complete slime of a district manager in New York has been completely worthless. The only help I've ever got out of UB was that one of their engineers, who is very sharp, was fixing the bugs I was reporting and sending me fixed up disks under the table. The rest of the corporation found out that he was actually being useful and slapped his hands and keep him from sending me any more floppies. Even so, the last disk he sent me last October, is still a more correct version of the software than what they are currently shipping to customers. -Ron