Path: utzoo!attcan!uunet!cbmvax!marc
From: marc@cbmvax.UUCP (Marc Rifkin CATS)
Newsgroups: comp.sys.amiga
Subject: Amiga Dealers/Commodore
Message-ID: <4322@cbmvax.UUCP>
Date: 25 Jul 88 17:32:28 GMT
Reply-To: marc@cbmvax.UUCP (Marc Rifkin CATS)
Distribution: comp
Organization: Commodore Technology, West Chester, PA
Lines: 26

I've been reading alot of flames on CBM about customer support, and still
can't believe what I have been hearing.  I have owned my 500 for over a 
year now, with NO, ZER0 problems.  Not a one.  Three friends of mine got
theirs within this year and have had some SERIOUS chip seating problems and
not very much success with service.
But blaming Commodore for dealer troubles is like blaming the US post
service because ol Bob at the local post office is not a nice fellow.
I understand that improvements are underway, so don't lose your confidence
in the Amiga.
Just be glad you don't own a computer that cost you twice the price of an
Amiga plus repairs and has 1/2 the memory and .0001 the power.  Or take 
pride that you don't have to buy a new computer in order to get more
memory and the newest OS.  You have the only computer that REALLY
multitasks.  Realize that what you may think the Amiga does not do well,
other computers cannot do at all.  Remember, when your Amiga DOES work,
it is INCREDIBLE.
So after this pep-talk, what do you do?  Have patience and be persistent.


-- 
==========================================================================
  Marc Rifkin -- Summer CATS Assistant
  PHONE 215-431-9180   UUCP  ...{uunet,allegra,rutgers}!cbmvax!marc
  "I don't need to quote anyone."
  "Greenland is in Utah."
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