Path: utzoo!utgpu!attcan!uunet!lll-winken!lll-tis!helios.ee.lbl.gov!nosc!ucsd!ucbvax!CITHEX.CALTECH.EDU!carl
From: carl@CITHEX.CALTECH.EDU (Carl J Lydick)
Newsgroups: comp.os.vms
Subject: Re: paks
Message-ID: <880727162334.448@CitHex.Caltech.Edu>
Date: 27 Jul 88 23:37:19 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 32


 > Our  sites  are  receiving  VMS  5.0,  but  no  PAKs  for  DECnet  (product
 > authorization keys).  Our sales rep doesn't seem to know much about it, and
 > hasn't been able to tell us when we expect them or who we can  expect  them
 > from.

The only part of VMS 5.0 I've received so far is the Product Authorization
Key (PAK) (actually, the Service Update PAK [SUP]) for Decnet-VAX.  The
return address on the Software Bill of Materials is:
	Digital Equipment Corporation
	Digital Drive
	Westminster, Massachusetts 01473-0471
The option number is:
	QA-D05AA-WZ5.0
The option title is:
	DECNET-VAX F/FUNC UPD KIT
The part number is:
	AV-LS78A-TE
The part description is:
	DECNET VAX PROD AUTH KEY F/F
The product name is:
	DVNETRTG
The number of units is:
	0
The Product Release Date is:
	1-DEC-1990

 > To those sites who have put up 5.0:  Did the PAKs arrive with VMS 5.0, or a
 > little  later?  Who at DEC do we contact?  Colorado Springs told us to call
 > our local sales rep (big help!).

I'd suggest you call your local sales rep's boss.  If that doesn't get results,
recursion seems appropriate.