Path: utzoo!utgpu!attcan!uunet!lll-winken!lll-tis!helios.ee.lbl.gov!pasteur!ucbvax!vax1.physics.oxford.ac.UK!MACALLSTR From: MACALLSTR@vax1.physics.oxford.ac.UK Newsgroups: comp.os.vms Subject: Ethernet terminal servers. Message-ID: <8808022104.AA11346@ucbvax.berkeley.edu> Date: 2 Aug 88 21:05:18 GMT Sender: daemon@ucbvax.BERKELEY.EDU Organization: The Internet Lines: 9 X-Unparsable-Date: 27-JUL-1988 19:02:58 GMT +01:00 DEC are wanting to charge us 10% of list price for maintenance of our DECserver200's. At 200+ pounds/dollars per year this seems excessive for equipment of this type. We have about 20 DECserver200's which would cost us 4000+ pounds/dollars per year. In the year's warranty for those 20 terminal servers we have not recorded a single fault. Either somebody at DEC has got the figures wildly wrong or we forget about maintenance : we could buy a couple of extra servers per year for the price of maintenance! What have others experienced re maintenance of DECserver200's ? John