Path: utzoo!attcan!uunet!lll-winken!lll-tis!ames!killer!tness7!texbell!ssbn!bill From: bill@ssbn.WLK.COM (Bill Kennedy) Newsgroups: comp.unix.microport Subject: Re: Support matters Keywords: Support is the key Message-ID: <224@ssbn.WLK.COM> Date: 8 Aug 88 20:44:16 GMT References: <294@gandalf.littlei.UUCP> <236@belltec.UUCP> <6475@bcsaic.UUCP> <243@belltec.UUCP> <192@focsys.UUCP> <10583@lll-winken.llnl.gov> <382@uport.UUCP> <739@mccc.UUCP> <393@uport.UUCP> <221@njs.UUCP> <402@uport.UUCP> <1512@ddsw1.UUCP> Reply-To: bill@ssbn.UUCP (Bill Kennedy) Distribution: na Organization: W.L. Kennedy Jr. and Associates, Pipe Creek, TX Lines: 24 There is little I can add to what Karl Denninger said in his follow up other that "I'm glad he said it 'cause I was afraid to...". Karl is 100% right. I have had the same experience and have squalled about it in this group for months (before John Plocher decided to be John Wayne). In my personal (not legal) opinion and from my personal experience, Microport is a collection of scoundrels that promise anything to get your money and then stand back and laugh at you for being stupid enough to give it to them. That is certainly my experience. John Plocher has asked for some "room" for him to make good on some pretty tall claims. He doesn't want to be on the phone all day (don't blame him) but why can't he answer email? Why not get one of the rookies off of the phone banks and let the rookie answer email. John's "learning the ropes", if he really wants to reverse the momentum of that company he'd best watch out or someone will find something to do with the rope... Let's do give John some "room" to maneuver, but let's see *ONE* claim/promise fulfilled. Not all of them (that hole is too deep, not enough room), JUST ONE. Then will the recipient post the favorable result so we can all figure out where we are in line? Then let's give him "room" and more as each claim/promise is fulfilled. That seems fairer to John than his employer and predecessor have been to thousands of us... -- Bill Kennedy usenet {killer,att,rutgers,sun!daver,uunet!bigtex}!ssbn!bill internet bill@ssbn.WLK.COM