Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!rutgers!sri-unix!kl.sri.com!schwer From: SCHWER@KL.SRI.COM (Leonard Schwer) Newsgroups: comp.sys.mac Subject: Kudo for DEST Keywords: DEST PC1020 Scanner Message-ID: <12426837793009@KL.SRI.COM> Date: 31 Aug 88 14:58:47 GMT Sender: news@unix.SRI.COM Organization: SRI International, Menlo Park, CA Lines: 8 I'd like to mention a very nice experience I had recently with DEST Corporation. I have one of their PC1020 Flatbed Scanners. It had a slight alignment problem and naturally was out of warranty. I called DEST's Service and Maintenance department and they said to bring it in (we're only a few miles apart) for service. I was very surprised and pleased when I arrived and they offered to me a replacement PC1020 at no cost! That's what I call service!