Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!mailrus!uwmcsd1!marque!uunet!uport!plocher
From: plocher@uport.UUCP (John Plocher)
Newsgroups: comp.unix.microport
Subject: Re: uport questions
Message-ID: <443@uport.UUCP>
Date: 30 Aug 88 05:50:17 GMT
References: <2569@alembic.UUCP> <1172@bellboy.UUCP>
Reply-To: plocher@uport.UUCP (John Plocher)
Organization: Microport Systems, Scotts Valley, CA
Lines: 21

In article <1172@bellboy.UUCP> hack@bellboy.UUCP (Greg Hackney) writes:
>In article <2569@alembic.UUCP> bill@alembic.UUCP (Bill Hatch) writes:
>> I e-mailed these information requests to Microport (unet!uport!techs)
>I have seen a lot of flames about uport not answering email. I have seen

I'm the one who gets to answer this mail - about 200K per week. :-)
Many of these people:
	1) get phone calls if a phone # was included
	2) get replies by email (I try 3 times, if the reply still bounces
				 I usually /dev/null it)
	3) get general replies thru the net (ie a posting about mice & merge)
	   if they are responses to a news article.
	4) get forwarded to engineering (bugs/features), or sales (requests
	   for info/prices)
	5) get archived for in depth replies (anything taking more than about
	   10 minutes)

I was planning on installing filter to automagically generate ACK blurbs,
better get moving on that one...

	-John (not ignoring you) Plocher