Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!mailrus!nrl-cmf!ames!pasteur!ucbvax!unisoft!gethen!bdt!david
From: david@bdt.UUCP (David Beckemeyer)
Newsgroups: comp.sys.atari.st
Subject: Re: Bugs in new BETA ROMS?
Message-ID: <380@bdt.UUCP>
Date: 12 Sep 88 19:23:00 GMT
References: <1136@atari.UUCP> <3508@druhi.ATT.COM> <6915@megaron.arizona.edu>
Reply-To: david@bdt.UUCP (David Beckemeyer)
Distribution: comp
Organization: Beckemeyer Development Tools, Oakland, CA
Lines: 44

In article <6915@megaron.arizona.edu> kline@arizona.edu (Nick Kline) writes:
>In article <3508@druhi.ATT.COM> dlm@druhi.ATT.COM (Dan Moore) writes:
>
>>	I've been a registered Atari developer since day one.  In that
>>time period Atari *HAS NOT* sent me a single letter or package.  Back
>>when I was still writting commercial software for the ST I complained
>>several times.  No change.  Strange way to treat a registered developer.
>>	
>
>Wow, So Have I. 
>
>  What you say, complaining in public?  I have for about
>two weeks been trying to get her to add me to the developer sig on genie,
>but she won't do it.  I have been waiting about a week to get a message
>back from her.  What do I have to do?  I AM a registered developer.
>By the way, my name on genie is n.kline.

I think these are representative of the problem.  Atari says don't
complain in public or we'll sue you, yet when you attempt to employ the
"official" methods , you get no results.

While I certainly believe that it is inappropriate (and usually illegal)
to "advertise" bugs in Beta releases, I also understand the frustrations of
those that have felt compelled to "go forward" with thir views.

As an exmple, I recently received the developers newsletter from Atari.
It has a form regarding Fall Comdex that says it must be returned to 
Atari by Sept 1 to be considered; it is postmarked Sept 1 and I received
it on Sept 7!   It's still a good sign that they sent the newletter out.

It is not unique to Atari either, I'm an official beta tester for Microport
and I have been struggling with numerous bugs in the Beta release. I'm
tearing my hair out because Microport hasn't done anything about it
and I can't post the problems to get help either.

Microport has so many problems their users are considereing legal action
against them for "bad faith".  I wonder if we might be able to build
such a case against Atari?

-- 
David Beckemeyer			|
Beckemeyer Development Tools		| "Reckon the Ball's plumb open now,
478 Santa Clara Ave, Oakland, CA 94610	| and it's `swing partner'!"
UUCP: {rutgers,sun}!hoptoad!bdt!david 	|