Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!mailrus!ames!ll-xn!husc6!bbn!oberon!skat.usc.edu!rfischer
From: rfischer@skat.usc.edu (Roger Fischer)
Newsgroups: comp.sys.apple
Subject: Re: Apple 3.5 drives
Message-ID: <12516@oberon.USC.EDU>
Date: 2 Oct 88 10:20:15 GMT
References: <773@mace.cc.purdue.edu>
Sender: news@oberon.USC.EDU
Reply-To: rfischer@skat.usc.edu (Roger Fischer)
Organization: University of Southern California, Los Angeles, CA
Lines: 19

Sorry to let you know, but replacing the entire drive is all that you will
ever get no matter where you go and what the problem is.  200 is a little
steep though,  A more standard price would be about 100 for the drive and 
about 60 for the labor.  The reason for this is that apple won't sell parts
for the drives, they just exchange the entire sony drive.  This is actually
cheaper than having the part on the drive replaced, because then the labor
costs would go through the roof.  If you look around, you might find a
non-authorized dealer who would just replace the motor for less, but you
should be weary of the quality of work, or his warranty policy.  
	You'll find that items like drives and keyboards are (usually) 
cheaper to replace than fix, since the cost of labor is high.  If you know
what you are doing, it is much cheaper to do the work yourself.  On the
other hand, if you don't know what you are doing, and you screw up the
part you are working on, the Service Outlet won't be able to exchange the
part with Apple, and you will have to pay the full price instead of the
exchange price.

Roger
rfischer@skat.usc.edu