Path: utzoo!attcan!uunet!lll-winken!lll-tis!ames!mailrus!tut.cis.ohio-state.edu!bloom-beacon!DKAUNI11.BITNET!RZ89
From: RZ89@DKAUNI11.BITNET
Newsgroups: comp.ai.digest
Subject: ES in commercial environments
Message-ID: <8810212331.AA02995@BLOOM-BEACON.MIT.EDU>
Date: 21 Oct 88 12:23:25 GMT
Sender: daemon@bloom-beacon.MIT.EDU
Organization: The Internet
Lines: 46
Approved: ailist@ai.ai.mit.edu

=========================================================================
Date: 21 October 1988, 07:42:55 MEZ
From: RZ89     at DKAUNI11
To:   AILIST   at AI.AI.MI

Hello AILIST-Users,

My name is Harald Eckert and I am an active researcher in the field of
AI, especially under a system analytical view.  I`m interested in
gathering more information about the use of expert systems in commercial
environments and under commercial conditions.

So I ask all the AILIST-Users to give me more information about the following
topics:

1> The problem of the integration of an expert system (either a prototype or
   a fully developed system) in its given environment in a factory, an office
   a bank or wherever it is used.  Are their publications worth reading ?
   Reports from consulting companies or expert system developers ?
2> The problem of maintaining an expert system. Not only the shell but
   the knowledge of the expert(s) coded in the system.
   What techniques are suitable?  Another cycle with a knowledge engineer,
   using a knowledge acquisition tool or is it the experts` turn to do
   this "refreshing" of the knowledge base?
3> The problem of augmenting the user response to an expert system,
   the acceptance of such an system. Are their experiences, reports,
   literature?
4> The problem of knowledge engineering not only under the view of
   knowledge acquisition but under the view of an system analyst, dealing
   with the problems of the management of a factory and the management of
   of an expert system project, cost-benefit questions and much more.
   Are their experiences, literature yet available for me ?

These are the main questions arising from my work in the Universitiy of
Karlsruhe, W-Germany.

Please send mail to  RZ89@DKAUNI11.BITNET
My address is:        Harald Eckert
                      Universitaet Karlsruhe
                      Rechenzentrum
                      Zirkel 2
                      7500 Karlsruhe
                      W-Germany

Thanks for your response!

                      Harald Eckert