Path: utzoo!attcan!uunet!super!udel!rochester!kodak!ektools!barrett From: barrett@ektools.UUCP (Chris Barrett) Newsgroups: comp.sys.amiga Subject: Re: Mail order blues/guide (LONG) Keywords: IMPORTANT for ALL Message-ID: <1512@ektools.UUCP> Date: 14 Oct 88 13:03:45 GMT References: <55@cs-spool.calgary.UUCP> Reply-To: barrett@ektools.UUCP (Chris Barrett) Organization: Eastman Kodak, Dept. 47, Rochester NY Lines: 23 In article dwl10@amdahl.uts.amdahl.com (Dave Lowrey) writes: >Another remedy to the "They charged my card, but I waited 9999 weeks before >the product showed up..." problem is to order COD. You pay a feeS&d&~, but >if your order is several hunderd dollars, the fee is less than 9 weeks of >interest on your money! > I've had a few problems with mail order houses, but I always use a credit card, never COD, I'm never home when they deliver stuff. The credit card company acts as a holding agent. If you don't receive the merchandise and your card has been charged, simply call the credit card company and tell them that you hav'nt received the merchandise, they will then re-bill the sender and you don't pay that amount on the bill. Most times the card company will ask you to write them a letter stating this also. The sending company will then have re-bill your card, or prove to the card company that they shipped the merchandise. I've never paid interest on the things I've not received. Most credit card companies have a toll free number and it's usually on your statement, the people on the other end of the phone have been pretty good to deal with, they are used to this stuff. Chris. rochester!kodak!ektools!barrett