Path: utzoo!utgpu!water!watmath!clyde!att!rutgers!mit-eddie!ll-xn!ames!pasteur!ucbvax!decwrl!sun!pitstop!sundc!seismo!uunet!portal!cup.portal.com!BobR
From: BobR@cup.portal.com (Bob BobR Retelle)
Newsgroups: comp.sys.atari.st
Subject: Re: Atari Diagnostic Query
Message-ID: <10413@cup.portal.com>
Date: 23 Oct 88 19:49:56 GMT
References: <3041@dalcs.UUCP> <1904@water.waterloo.edu>
Organization: The Portal System (TM)
Lines: 23

(I *must* get these fingers fixed..!)
 
Lee Dickey asks:

>>    The local Atari Service Depot has not heard or seen this code before nor
>>has Atari Canada Service Dept. any idea what this means, (their 
>>solution to the first machine was to replace the mother board at a
>>cost of $400.00 Can. rather then find out what's wrong with the machine).
 
>So, I thought that the replacement cost was $95 exchange.
>Does this price represent a change in policy?
 
The "official" exchange program involves sending your entire ST back to
Atari U.S. in California along with $95.  They will send back a new
ST...  (the $95 is for the original 520ST, other models are higher, AND
I have no idea if the program is offered outside the U.S.)

The $400 replacement charge would be for the local service center to
actually take the machine apart and replace the motherboard...
 
Of course, sending your machine back to Atari can take three weeks or so...

BobR