Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!mailrus!cornell!rochester!rutgers!mcnc!thorin!tsc!lewis From: lewis@tsc.cs.unc.edu (Jeffrey Lewis) Newsgroups: comp.sys.ibm.pc Subject: Re: 286 clone offered by DAK Industries Keywords: 286,IBM clone,DAK Message-ID: <4770@thorin.cs.unc.edu> Date: 20 Oct 88 17:46:33 GMT References: <297@pte.UUCP> Sender: news@thorin.cs.unc.edu Reply-To: lewis@tsc.UUCP (Jeffrey Lewis) Organization: University Of North Carolina, Chapel Hill Lines: 42 In article <297@pte.UUCP> llr@pte.UUCP (Larry Roy) writes: > > I have received the Winter 89 edition of the DAK Industries >catalog. On page 7 is a 286-clone that is selling for $1999 with >lots of goodies thrown in. > > Has anybody ever heard of VTI? Has anybody ever purchased a >system from DAK Industries? I don't know anything about this new system, but I bought a portable from them about a year and a half ago, with mixed results. The first one (isn't that a great start?) had some type of drive problem, so we sent it back. DAK has a 30-day return-for-any-reason policy, and it was really no problem at all. The second one apparently had some RS232 problems because I never could get my modem working with it. I called their technical support and talked to someone who spent lots of time telling me what a communications god he was and how the port wasn't really broken, but that the problem was that I was a stupid idiot. This incident was my only real complaint with DAK, and was easily fixed by talking to someone else. Anyway, we sent that one back, too and finally got a third one, which seems to do everything, and is still working. To summarize my semi-harangue, I've gotten quite a few things from DAK and am generally happy with their support and their return policy. Another nice feature was that this computer was also part of a package and they let me send back just the piece that wasn't working, instead of having to repack everything and possibly getting back a broken something else. (Sorry about the follow-up but my mail got bounced) ----- | "Outside of a dog, a book is man's Jeff Lewis | best friend -- inside of a dog, ARPA: lewis@cs.unc.edu | it's too dark to read." ----- | "Outside of a dog, a book is man's Jeff Lewis | best friend -- inside of a dog, ARPA: lewis@cs.unc.edu | it's too dark to read."