Path: utzoo!utgpu!attcan!uunet!ncrlnk!ncrcae!hubcap!gatech!ukma!tut.cis.ohio-state.edu!cs.utexas.edu!sm.unisys.com!csun!polyslo!sstanfie From: sstanfie@polyslo.CalPoly.EDU (restful) Newsgroups: comp.sys.atari.st Subject: Re: Atari Customer Service (was Chinon Drive stuff) Message-ID: <5602@polyslo.CalPoly.EDU> Date: 10 Nov 88 02:03:14 GMT References: <8811080346.AA03968@ucbvax.Berkeley.EDU> Reply-To: sstanfie@polyslo.CalPoly.EDU (restful) Organization: cal poly s.u. Lines: 16 MLS@s40.prime.COM writes: >Isn't Atari great??? Anybody using their exchange policy has to be >crazy. It's another Atari ripoff. About 6 months ago, I sent in an old Atari 520 (a developer version that couldn't even use my TOS chips(which i sold on the net, thank you)) to Atari Customer Service w/my check for $90 and got a new 520 about 3 weeks later, no problem. Needless to say, I was very suprised how hassle free this was. The customer service reps were very helpful, but I agree that they are definatly lacking on the technical side. Oh, by the way, I am not crazy. -- <<< skot - nihilistic technofetishist -/- ~ {pyramid|sdsu|ucsd}!polyslo!sstanfie