Xref: utzoo comp.dcom.modems:2975 misc.consumers:7383
Path: utzoo!utgpu!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!mailrus!husc6!sri-unix!maslak
From: maslak@unix.SRI.COM (Valerie Maslak)
Newsgroups: comp.dcom.modems,misc.consumers
Subject: Re: Inside Telco wiring
Message-ID: <24447@sri-unix.SRI.COM>
Date: 18 Nov 88 01:26:42 GMT
References: <1032@naucse.UUCP>
Reply-To: maslak@unix.sri.com (Valerie Maslak)
Organization: SRI, Menlo Park, CA.
Lines: 15

Robert,

In the law, there is something called the warrant of
merchantibility, which means that someone who offers something for sale
is selling you what they say they're selling you.  The phone folks
were selling you an operating phone line, I would think,
so if you get there and use the line for the first time and
it doesn't work, it's their problem, not yours: they have to make
the line work on THEIR money. Later, after it's worked right
the first time, then it's your problem for repairs if the
house wiring is at fault. Don't let them hassle you.
Stand up for your rights as a consumer. The line has to work right
to begin with, at least.

Valerie Maslak