Xref: utzoo comp.dcom.modems:2979 misc.consumers:7395
Path: utzoo!attcan!uunet!convex!killer!ames!pacbell!pbhya!ars
From: ars@pbhya.PacBell.COM (Andy Soravilla)
Newsgroups: comp.dcom.modems,misc.consumers
Subject: Re: Inside Telco wiring
Message-ID: <21667@pbhya.PacBell.COM>
Date: 19 Nov 88 00:19:44 GMT
References: <1032@naucse.UUCP>
Organization: Pacific * Bell, San Ramon, CA
Lines: 38

In article <1032@naucse.UUCP>, rwi@naucse.UUCP (Robert Wier) writes:
> 
>  arrived at my apartment about 3 weeks later, I plugged in my 
>  phone, and guess what?  No dial tone.  I called repair, and they
>  informed me that since I had turned down the $1/month (or whatever
>  it was) inside wiring option when I had initially subscribed, that 
>  I would have to pay to have an technician come out to the apartment
>  to figure out what was wrong.  I contacted the apartment manager, but
> 
>  Which leads me to this suggestion.  When you first make arrangements
>  to get a line, go for the inside wiring service option.  Once the
>  line is working satisfactorily, then drop the service.  It seems to
>  me that usually most problems occur on startup - and once things

I think you got some wrong information or you misunderstood the person you
talked to at repair service.
The $1/month (or 50 cents/ month for residence service) is to service/repair
your IW after the service is in and WORKING. In your case the service was never
working, so you would pay going labor rates for an installer to be dispatched
to INSTALL the service. In most Apt buildings the building owner will be 
responsible for the IW, but thats between you and the apt people.

The price you were quoted for installation was to have dial tone at the 
interface ( the point where RBOC responsibility ends) usually in apts
it's at a closet in the building. If it is necessary to dispatch an installer
to get dial tone to that point there is no charge, but beyond that is usually
charged at 1/4 hour increments. If the building is new it is more than likely
the fault of the contractor who installed the IW.

I'm sorry if it is getting verbose, maybe you should call back to the RBOC
and ask for some clarification. I'm from Pacific*Bell in California and that
is how we do it out here. I would assume ( I know what assuming can cost me) 
that it is handled approx. the same for most RBOCS.

andy

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