Xref: utzoo comp.dcom.modems:2990 misc.consumers:7405
Path: utzoo!utgpu!watmath!clyde!att!whuts!homxb!mhuxu!smh
From: smh@mhuxu.UUCP (S. M. Henning)
Newsgroups: comp.dcom.modems,misc.consumers
Subject: Re: Inside Telco wiring
Message-ID: <8678@mhuxu.UUCP>
Date: 18 Nov 88 13:07:32 GMT
References: <1032@naucse.UUCP> <24447@sri-unix.SRI.COM>
Organization: AT&T Bell Laboratories, Murray Hill
Lines: 28

In article <24447@sri-unix.SRI.COM>, (Valerie Maslak) writes:
> 
> ... the warrant of merchantibility ... The phone folks
> were selling you an operating phone line, I would think,
> so if you get there and use the line for the first time and
> it doesn't work, it's their problem, not yours: they have to make
> the line work on THEIR money. Later, after it's worked right
> the first time, then it's your problem for repairs if the
> house wiring is at fault. Don't let them hassle you.

The phone company is providing an operating phone line.  If
you hook a phone to the end of their line and their line is
defective they have to come out and repair it at their expense.
However, what they were trying to tell the original poster was
that if they come out and their line is OK and the wiring in
the apartment house was at fault, then they don't repair it and
you have to pay for the service call. Therefore, in today's
telephone environment, you need a way to tell if your incoming
telephone line is at fault or if the fault is in the wiring
on your premises.  I personally believe that a $1 a month
is good insurance for most people who don't want to be bothered.

The phone company is legally prevented from fixing your wiring.
Now if you lease the wiring from them, then they will maintain
it.  Weren't things much simpler when we had Ma Bell?

****                    Lang May Your Lum Reek                      ****
Steve Henning, AT&T Bell Labs, Reading, PA           UUCP: att!mhuxu!smh