Path: utzoo!utgpu!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!mailrus!um-math!hyc
From: hyc@math.lsa.umich.edu (Howard Chu)
Newsgroups: comp.sys.atari.8bit
Subject: Re: SpartaDOS X bug found
Message-ID: <468@stag.math.lsa.umich.edu>
Date: 11 Nov 88 18:18:00 GMT
References: <1834@nunki.usc.edu>
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Reply-To: hyc@math.lsa.umich.edu (Howard Chu)
Organization: University of Michigan Math Dept., Ann Arbor
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In article <1834@nunki.usc.edu> rjung@sal13.usc.edu (Robert  allen Jung) writes:
%  Now the questions are:
%
%1. Does ICD know about this? The product is excellent in every other way, but
%    this is a _really_ nasty bug...
%
%2. Is this bug only in the "prelimiary" versions? If so, then why did me and
%    my pal, and every other SpartaDOS X owner on the .net, pay money for the
%    product?
%
%3. Does ICD care?

A question or two for you - you called the hard drive distributor, fine. Did
you ever bother to call ICD? I've had good experiences with them in the past,
I'm sure they'd listen to you if you actually told them what kind of problems
you were encountering. You can get responses to questions particularly quickly
by calling their BBS. (Don't have the number handy, but both their voice line
and BBS numbers should be in the docs of every package you buy from them...)
It's awful hard for someone to fix a bug in a package when no one tells them
it exists. Maybe it's odd that they didn't discover it themselves before the
release, maybe it's only a bug in the version you have. You owe it to yourself
and to them to call up and find out, particularly since you seem to like so
much about it anyway...
[standard disclaimers, etc... ]
--
  /
 /_ , ,_.                      Howard Chu
/ /(_/(__                University of Michigan
    /           Computing Center          College of LS&A
   '              Unix Project          Information Systems