Path: utzoo!attcan!uunet!lll-winken!netsys!vector!nobody From: bovine!john@apple.com (John Higdon) Newsgroups: comp.dcom.telecom Subject: Re: Finding Someone Technical To Speak With Message-ID: Date: 15 Dec 88 04:27:00 GMT Sender: chip@vector.UUCP Lines: 24 Approved: telecom-request@vector.uucp X-Submissions-To: telecom@bu-cs.bu.edu X-Administrivia-To: telecom-request@vector.uucp X-TELECOM-Digest: volume 8, issue 202, message 3 I suggest that if Miguel Cruz cannot find technical people in the phone company, it is because he hasn't tried hard enough, or because he hasn't convinced the front line people that he knows enough to deserve to speak with technical people. The operating companies maintain a solid protection screen that shields the really technical people (and they're there, trust me) from all the wanabees and jargon speakers that would otherwise totally waste their time. In the last year I have spoken with an old-line crossbar tech (who knows what every single relay is for, what it does, and how it all works together) when I had a really sticky problem with some lines in a xbar office that had just had CONTAC installed. The problem was with insufficient loop current from the originating register upon dial tone acquisiion on ground start lines. He found fourteen bad originating registers. Also I have had some interesting conversations with an in-house person who happens to write generic code for the 1/1AESS in wide-spread use by the local phone company. Frankly, to say that the operating companies don't have any technical people is admission of a serious deficiency on the part of the speaker. -- John Higdon john@bovine ..sun!{apple|cohesive|pacbell}!zygot!bovine!john