Path: utzoo!attcan!uunet!lll-winken!lll-lcc!ames!pasteur!ucbvax!hplabs!hp-sdd!sceard!mrm
From: mrm@sceard.UUCP (M.R.Murphy)
Newsgroups: comp.periphs
Subject: Re: Laser printers - AST vs. NEC vs. ??
Summary: service
Keywords: service lines
Message-ID: <867@sceard.UUCP>
Date: 20 Dec 88 17:27:44 GMT
References: <246@boake2.UUCP> <29000003@mcdurb> <1988Dec19.212422.3188@utzoo.uucp>
Reply-To: mrm@sceard.UUCP (0040-M.R.Murphy)
Organization: Sceard Systems, Inc., San Marcos, CA  92069
Lines: 9

One of the most important considerations in choosing a laserprinter is
service availability and cost of repair. We have two dead laserprinters
here that aren't worth fixing. Total cost > $30k. Service contracts cost
about 4 Laserjets/yr. Even considering the extra features (e.g., full-page
graphics, vector conversion, fancy internal language support), a less
powerful, but less expensive, printer would have been a better choice.
It turns out that to become dependent on fancy features and then have the
darned thing bust without hope of repair is a real pain. Much better to
keep it simple, though I'll probably make the same mistake again.
Experience keeps a dear school...:-).