Path: utzoo!attcan!uunet!portal!cup.portal.com!Mike_G_Newman
From: Mike_G_Newman@cup.portal.com
Newsgroups: comp.sys.mac
Subject: Lightspeed Pascal 2.0
Message-ID: <12574@cup.portal.com>
Date: 13 Dec 88 09:43:17 GMT
Organization: The Portal System (TM)
Lines: 41

Sometime in August of this year I purchased Lightspeed Pascal for
the Mac, thinking I was getting version 2.0.  I received 1.1.  I
sent in my registration card, but never received an upgrade
notice.  In accordance with a posting here by Rich Siegal (sp?) I
sent a letter to Symantec, enclosing my receipt for LSP, asking
for version 2.0.  I never received 2.0, but today received an
upgrade notice and order form from Symantec, postmarked December
1, 1988.

Now what?  Did my letter generate the upgrade notice?  Do I need
to send it in?  This notice asks for payment of shipping charges
for 2.0.  Since I didn't include payment for shipping with the
letter suggested by Rich, was my letter rejected?

I note that the upgrade order form only offers UPS shipping
within the US and "Internataional Air Mail".  I live in the US
(not "International"), but UPS doesn't deliver here.  Should I
write a note on the order form or will it be processed by a clerk
who doesn't understand that there are places in the United States
that are served by the United States Postal Service but which are
not served by UPS?  How much postage should I include if I want
LSP sent to me by Priority Mail (US Air Parcel Post)?  (They
don't say how much it weighs, so I have no idea how much Priority
Mail might cost.)

Needless to say, I am more than a bit upset about Symantec's
inadequate marketing techniques.  I bought and paid for LSP 2.0
way back in August -- here it is December and I still have 1.1
and a piece of paper that doesn't make much sense.  (Those of you
who saw my posting about Microsoft's idiotic marketing know that
they are not any better.  In fact, since they have never sent me
a single upgrade notice, I'd have to say they are worse....) I've
always thought that Think was a great company with some nice
products -- how did they get mixed up with Symantec?

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^ Mike G Newman         |  Phone: 670-234-7726                  ^
^ BX 1510               |  MCI: mnewman                         ^
^ Saipan MP 96950       |  usenet: mike_g_newman@cup.portal.com ^
^ Mariana Islands       |                                       ^
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