Path: utzoo!attcan!uunet!husc6!bloom-beacon!tut.cis.ohio-state.edu!mailrus!purdue!i.cc.purdue.edu!j.cc.purdue.edu!mace.cc.purdue.edu!du4 From: du4@mace.cc.purdue.edu (Ted Goldstein) Newsgroups: comp.sys.mac Subject: Re: MacProducts USA and MC or Visa Message-ID: <1389@mace.cc.purdue.edu> Date: 21 Dec 88 16:09:43 GMT References: <18463@agate.BERKELEY.EDU> Reply-To: du4@mace.cc.purdue.edu (Ted Goldstein) Organization: Purdue University Lines: 26 In article <18463@agate.BERKELEY.EDU> cad@rocket.ssl.berkeley.edu (Carl Dobson) writes: >I ordered some memory from MacProducts USA Friday 12/9. When >they didn't show up by today, I gave them a call. It turns out >that they are having some problem with Mastercard and Visa orders >and can't fill them. They've been telling people this since >last week, but if you ordered before then, and haven't called >them, you should. I gave them my American Express card number >and they said they'd ship today. > >Standard disclaimer. I'm not yet a satisfied customer, though. I had the same problem. I ordered on 12/12, and they said it would in two days. I called back on 12/19 and they said they could no longer honor Visa orders. I don't have a American Express so they offered to send it C.O.D. without any C.O.D. charge, and gave me a 2% discount ofr the trouble. I guess that they handlled this fairly, but I was a little disturbed that they were not going to call customers, but rather wait for them to call in, I am waiting to see if the delivery man will actually know that I am not supposed to pay C.O.D. charges. I guess something like this must be a real blow to a mail order house. All in all think I am a satisfied customer, but I'll know for sure when I get my 100 disks in my greedy little hands... Ted Goldstein du4@mace.cc.purdue.edu School of Technology Purdue University