Path: utzoo!attcan!uunet!lll-winken!lll-lcc!ames!mailrus!sharkey!atanasoff!jwright
From: jwright@atanasoff.cs.iastate.edu (Jim Wright)
Newsgroups: comp.dcom.modems
Subject: Re: FYI -- PC-P Price "Increase"
Message-ID: <599@atanasoff.cs.iastate.edu>
Date: 4 Jan 89 13:10:44 GMT
References: <8901012214.AA25093@amon-re.cs.odu.edu> <437@marob.MASA.COM> <580@atanasoff.cs.iastate.edu> <441@marob.MASA.COM>
Reply-To: jwright@atanasoff.cs.iastate.edu (Jim Wright)
Organization: Iowa State U. Computer Science Department, Ames, IA
Lines: 14

In article <441@marob.MASA.COM> cabreu@marob.masa.com (Carlos Cabreu) writes:
>The price hike was simply long overdue.

Agreed.  But if only it could have been *reasonable*.

>That's the nature of product support.  You introduce a product, get some
>customers, improve the product, and get more customers.  Seems straight-
>forward enough.

But my complaint is that this was more of a bombshell, rather than the
evolution of a service.  If they really need a rate hike of these proportions,
then they must have known about it for a while.  And in that while they
continued to solicit new business under the guise of "$25/month flat rate".
I just don't think I've been dealt fairly with.