Path: utzoo!attcan!uunet!lll-winken!lll-lcc!ames!pasteur!ucbvax!ccnysci.UUCP!dan
From: dan@ccnysci.UUCP (Dan Schlitt)
Newsgroups: comp.sys.celerity
Subject: Re:  FPS [lack of] Service on Celeritys
Message-ID: <8901051346.AA19090@ccnysci.UUCP>
Date: 5 Jan 89 13:46:35 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 25

Right here on my desk is a "Customer Survey" from FPS.  It provides me
"an opportunity to influence the quality of support and service
provided by FPS."  Maybe rick will get the opportunity as well.

Our experience is that we have received no service from FPS (none).
It is fortunate that our system has been relatively well behaved and
has not required service.  The last we have heard from either Celerity
or FPS except for copies of press releases was our tape for NFS which
we purchased just before the great demise.

Although our Celerity is not yet connected to the Internet, I assume
that there are some which are.  The great internet worm episode should
have brought some patches.  We are binary only, so we must depend on
the vendor for patches for most things.  The sendmail backdoor was
open on our system -- I could patch that -- and I assume that the ftpd
problem exists as well.  I don't think I can fix that with adb.
Fingerd probably also requires fixing.  Those should be high priority
fixes.  But nothing from FPS but a survey.

Maybe it is high time to make some loud noise.

Dan Schlitt                        Manager, Science Division Computer Facility
dan@ccnysci                        City College of New York
dan@ccnysci.bitnet                 New York, NY 10031
                                   (212)690-6868