Xref: utzoo misc.consumers:7898 comp.sys.ibm.pc:22923
Path: utzoo!attcan!uunet!husc6!ogccse!blake!yongjae
From: yongjae@blake.acs.washington.edu (Yong Kim)
Newsgroups: misc.consumers,comp.sys.ibm.pc
Subject: 2400 baud rate modem, CompuComm Corp
Message-ID: <420@blake.acs.washington.edu>
Date: 21 Dec 88 00:51:45 GMT
Distribution: na
Organization: Univ of Washington, Seattle
Lines: 27
Keyword: more than satisfied ....


	This kind of message may make the traffic heavy, but
	I decided to pass this info to others, because I 
	was satisfied with the 2400 Baud modem from  CompuCom
	Corp.   Here's the story..

	I bought a modem directly from them last August because
	several people in the net recommneded/praised their cost/
	performance ratio.  But since the first day it arrived, it
	was interrupted misteriously and randomly during transmissions.
	Personally I had been using Hayes 1200B modem and did not 
	experience any such unpleasant incidents, but the speed
	was so remarkable, I decided to keep the modem after
	30 days money-back-guarantee period.   After having used
	the modem more than 3 months (with KERMIT), I could not
	be satisfied with the random interruption and decided
	to call CompuCom Corp.  What I expected was cold customer
	support once a product was sold.  After 1 min's conversation,
	a gentleman courteously offerred me a replacement, and he
	said it will be here within two weeks.  But behold, it
	arrived my place after 4 days with UPS BLUE.  I was
	impressed before opening the box and have had no
	problem since then.  [end of happy store]

Of course, I have no connection whatsoever with the company
and, as they say in America, I am just a very satisfied customer.
[standard claim]  Their order phone number is (800) ACT-ON-IT.