Path: utzoo!utgpu!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!mailrus!ncar!husc6!cmcl2!esquire!sbb
From: sbb@esquire.UUCP (Stephen B. Baumgarten)
Newsgroups: comp.sys.mac
Subject: Re: replacing the desktop metaphor (Why any metaphor?)
Message-ID: <957@esquire.UUCP>
Date: 30 Dec 88 22:14:58 GMT
References: <850@mtfmi.att.com> <673@cogsci.ucsd.EDU>
Reply-To: sbb@esquire.UUCP (Stephen B. Baumgarten)
Distribution: na
Organization: DP&W, New York, NY
Lines: 15

In article <673@cogsci.ucsd.EDU> norman@cogsci.UUCP (Donald A Norman-UCSD Cog Sci Dept) writes:
>I do believe that we need overall consistency and a coherent mental
>model (system image) so we can better remember and derive the
>appropriate operations and better trouble shoot when things go wrong.
>The Macintosh is superior in that it is easy to use most programs
>without any manuals.  But most of this results from "visibility": I
>can examine all the menu items and figure out what to do.

Not if you're using Microsoft Word....  :-)

-- 
   Steve Baumgarten             | "New York... when civilization falls apart,
   Davis Polk & Wardwell        |  remember, we were way ahead of you."
   cmcl2!esquire!sbb            | 
   esquire!sbb@cmcl2.nyu.edu    |                           - David Letterman