Path: utzoo!attcan!utgpu!watmath!clyde!mcdchg!ddsw1!karl
From: karl@ddsw1.MCS.COM (Karl Denninger)
Newsgroups: comp.dcom.modems
Subject: Re: FYI -- PC-P Price "Increase"
Summary: Tymnet gives a hoot about their customers - GO TYMNET!
Message-ID: <2678@ddsw1.MCS.COM>
Date: 11 Jan 89 05:40:44 GMT
References: <7342@chinet.chi.il.us> <824@kimbal.UUCP> <7354@chinet.chi.il.us> <158@usl-pc.usl.edu>
Reply-To: karl@ddsw1.UUCP (Karl Denninger)
Organization: Macro Computer Solutions, Inc., Mundelein, IL
Lines: 31

In article <158@usl-pc.usl.edu>  writes:
>I have heard rumors that Tymnet is now thinking about offering a
>competing service, now that Telenet has dropped the ball so badly. I
>hope that they carefully survey the market, and offer rates which
>a) accurately reflect their costs (this was PC Pursuit's big problem
>-- FairyLand rates) and b) are competitive with anything out there. 

I hope they do.

In Chicago, Tymnet has indial ports all over the place -- in fact, we're in
the "boonies" and have a Tymnet node less than 5 miles from this location.

Telenet, a few years ago (2-3), pulled ALL THEIR SUBURBAN NODES.  As a
result I have to dial downtown to Chicago -- at a cost of nearly $3.00/hour,
just to get connected.  A couple of years ago I could call Arlington Heights
for a nickel, and talk to Telenet.  Not any more.  Telenet told me that
"Illinois Bell made us move the lines", and IBT said "Hogwash, telenet
did it for their own reasons".  Someone wasn't dealing straight with me.....

If Tymnet offers anything even close to PC Persuit, we'll sign up
immediately.  They have been VERY helpful when I had problems with their 
network a while back (we were using it to connect to another site which has 
a PAD hooked to them).  Their technical assistance was (1) right on the ball,
(2) prompt, we got right through to a tech, and (3) courteous.

Telenet has managed none of the above.

--
Karl Denninger (karl@ddsw1.MCS.COM, ddsw1!karl)
Data: [+1 312 566-8912], Voice: [+1 312 566-8910]
Macro Computer Solutions, Inc.    	"Quality solutions at a fair price"