Path: utzoo!attcan!uunet!lll-winken!ames!haven!decuac!netsys!len
From: len@netsys.COM (Len Rose)
Newsgroups: u3b.misc,comp.sys.att
Subject: Parts Ordering..%$!#*
Summary: A real terror..
Keywords: Help Unknown
Message-ID: <11877@netsys.COM>
Date: 15 Jan 89 09:16:33 GMT
Reply-To: len@netsys.COM (Len Rose)
Followup-To: u3b.misc
Distribution: u3b,comp
Organization: Netsys,Inc.
Lines: 18

What does one do when they call the parts line and though one has
a valid part number,the voice on the other end of the phone says:

"Sorry,we don't have a listing of that number" .. 

This can be irritating when you have a part in you hand that has
the part number stamped on the packaging or have a known good number.

This is a real flaw in parts support policy for Non-AT&T entities who
cannot order through internal channels.

I have been trying to obtain several items for at least a year.I have valid
part numbers yet can't get anywhere.


-- 
len@netsys.com
{ames,att,rutgers}!netsys!len