Path: utzoo!attcan!uunet!ncrlnk!ncrcae!hubcap!gatech!ukma!mailrus!csd4.milw.wisc.edu!nic.MR.NET!xanth!kahn
From: kahn@xanth.cs.odu.edu (Gary I Kahn)
Newsgroups: comp.sys.ibm.pc
Subject: Intel Inboard 386/PC
Keywords: call them first
Message-ID: <7244@xanth.cs.odu.edu>
Date: 19 Jan 89 01:31:34 GMT
Distribution: na
Organization: Old Dominion University, Norfolk Va.
Lines: 21

I'm considering upgrading my XT clone, and one of the alternatives is
adding an Inboard 386/PC board.  If anyone out there is doing the same,
I suggest calling Intel's information number (800-538-3373).  I called
because I have a VGA card, and I wanted to know whether VGA is supported.
The publicity literature mentions EGA, but not VGA.  They said that VGA
is supported, but that the video ROM cannot be copied into fast memory
(as is possible with EGA).  The woman from Intel didn't stop there,
however.  In order to be sure that I end up a satisfied customer, she
asked for more information about my system and checked the information
against some compatibility listings.  As it turned out, my particular clone
had 1  unsubstantiated report of being unable to boot with the Inboard 386/PC.
The information person suggested, therefore, that I buy only from a retailer
who will allow me to return it if it doesn't work.  Since I didn't even
ask for that information, and didn't suspect a problem (since I've never
had a hardware incompatibility come up with anything else), I felt that this
service was above and beyond the call of duty.  She clearly had my
satisfaction as a customer in mind, higher in importance than immediate
profit.  In summary, if you're not positive that your system will work
with their product(s), call them first for some straight information.

Gary I. Kahn       kahn@odu.edu