Path: utzoo!utgpu!utstat!jarvis.csri.toronto.edu!mailrus!iuvax!uxc!uxc.cso.uiuc.edu!mcdurb!aglew From: aglew@mcdurb.Urbana.Gould.COM Newsgroups: comp.arch Subject: Re: built-in security features Message-ID: <28200265@mcdurb> Date: 2 Feb 89 17:07:00 GMT References: <8846@nsc.nsc.com> Lines: 31 Nf-ID: #R:nsc.nsc.com:8846:mcdurb:28200265:000:1643 Nf-From: mcdurb.Urbana.Gould.COM!aglew Feb 2 11:07:00 1989 >We generally do not inform the customer that there is any copy protection >being used. However, we do STRONGLY advise them that they should contact >us, along with their AT&T service personnel whenever they experience a >hardware problem which may involve the exchange of the motherboard. >Under such circumstances, their are simple procedures in place which will >allow the software to be 're-installed' on a machine which has had the >motherboard replaced. > >Philip A. Gross |INTERNET: pag%tcsc3b2@wb3ffv.ampr.org >The Computer Solution Co., Inc. |USENET: ...!wb3ffv!tcsc3b2!pag Well, let's see... back when I was an undergrad I worked on IBM PCs that had more than a dozen purchased software packages installed - starting off with DOS, going through FORTRAN, LATTICE C, various mathematical subroutine libraries, HALO graph, and ending up with the little things like Sidekick. These were *not* all purchased at the same store. No store in town sold all of these - mant *had* to be purchased separately. Now, then, if, every time one of the lab PCs died, I had had to call each of these vendors separately - conservatively estimating 2 hours on the phone to each vendors customer service, plus maybe an hour of reinstallation - gee, that's 36 hours, almost a full week, just reinstalling software after a board swap. That's almost as long as the mean time to failure of one of the lab systems (not a single system, mind you, just time to failure of any one of multiple systems). Well, I guess that gives you an argument for buying all of your software at one place (preferably *your* place). But that's not always possible.