Path: utzoo!attcan!uunet!husc6!uwvax!rutgers!njin!princeton!phoenix!amlovell
From: amlovell@phoenix.Princeton.EDU (Anthony M Lovell)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Intel Inboard 386/PC
Summary: Intel rocks!
Message-ID: <5714@phoenix.Princeton.EDU>
Date: 22 Jan 89 16:08:19 GMT
References: <7244@xanth.cs.odu.edu>
Organization: Princeton University, NJ
Lines: 16

In article <7244@xanth.cs.odu.edu>, kahn@xanth.cs.odu.edu (Gary I Kahn) writes:
[ story about how helpful Intel is in seeking customer satisfaction]

I agree.  I have an Inboard 386 PC in my XT and it's been giving
sterling performance for 7 months.  One day, I turn on the machine and
it won't boot.  After a week wasted at Computerland (they said my system
board was bad) - I discovered that the machine booted if I replaced the
8088 chip.  So I call Intel , worried that I did not have a receipt to
get their macho FIVE YEAR LIMITED WARRANTY.  The tech guy calmed me down
and said it has happened that these boards cease to work and the fix is
to remove them and re-install them (fixing, I guess, a connection that'd
gone bad).  I did this and discovered that this useful, inexpensive
board is the world's first self-repairing peripheral.  My continued
impression of Intel is that it has outstanding ideas about service.
-- 
amlovell@phoenix.princeton.edu     ...since 1963.