Path: utzoo!utgpu!attcan!uunet!lll-winken!ncis.llnl.gov!helios.ee.lbl.gov!pasteur!ucbvax!husc6!rice!sun-spots-request
From: libes@cme.nbs.gov (Don Libes)
Newsgroups: comp.sys.sun
Subject: Re: Windows vanishing from Sun3/50
Message-ID: <837@muffin.cme.nbs.gov>
Date: 23 Jan 89 23:08:12 GMT
References: <4359.8901121153@avon.warwick.ac.uk>
Sender: usenet@rice.edu
Organization: National Institute of Standards and Technology
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Approved: Sun-Spots@rice.edu
Original-Date: 16 Jan 89 23:55:29 GMT
X-Sun-Spots-Digest: Volume 7, Issue 116, message 6 of 13

steve@MATHS.WARWICK.AC.UK (Steve Rumsby) writes:
>This sounds remarkably familiar! Reported to Sun UK on October 4th
>according to my list. The call is still open. Our windows only seemed to
>disappear after they had been idle for a while (15 mins or so, I think).

I can't believe Sun is not solving this problem for you.  They told us way
back in July that this was a known problem in 3.5 due to a firmware bug,
and shipped us new boards for all our 3/50s.

Call hardware support and ask that your cpu board be brought up to current
rev.  Before upgrade our rev level was 2.3, after 2.7.  (The rev level
prints out when you first power the system up.)  It may help to reference
Service Order #195054.  (Aren't you glad I take copious notes?)

Don Libes          libes@cme.nbs.gov      ...!uunet!cme-durer!libes