Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ames!netsys!vector!nobody From: rwatkins@BBN.COM (Ron Watkins) Newsgroups: comp.dcom.telecom Subject: Subscriber's Line Cross-connected Message-ID: Date: 1 Feb 89 11:09:09 GMT Sender: chip@vector.UUCP Lines: 28 Approved: telecom-request@vector.uucp X-Submissions-To: telecom@bu-cs.bu.edu X-Administrivia-To: telecom-request@vector.uucp X-TELECOM-Digest: volume 9, issue 43, message 1 Having just received my ATT phone bill, I note there were 10 long distance calls that I didn't make...matter of fact, this second phone line has never had a "phone" on it....just my modem (and I only call one number). ATT service insisted that I or my wife made the calls, and even if we didn't, they couldn't do anything and referred me to New England Telephone. NET service was extremely helpful and even called those numbers (asking if they received a call from us...no, they don't know us...etc), thus NET belives that my wires are "cross connected" somewhere... My question is..if I "cancel" this number and get a new number...would that correct the cross connection at the central office (if the cross connection is there)...and if the problem persists (perhaps we notice that next month the same phone numbers are on the bill) then does it show that the cross connections is in the lines running down the street ? (dividing the problem in half). I was only concerned because NET said the problem is very hard to find and it could persist for months.... I live in Boxboro MA and I'm not even sure where my service comes from... thank you Ron