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From: meissner@tiktok.dg.com (Michael Meissner)
Newsgroups: rec.humor,rec.humor.d,comp.misc
Subject: Re: Looking for Computer Folklore
Message-ID: <3363@xyzzy.UUCP>
Date: 11 Feb 89 23:20:36 GMT
References: <7143@pyr.gatech.EDU> <532@geovision.UUCP> <768@ur-cc.UUCP> <1012@ncrcce.StPaul.NCR.COM> <380@frksyv.UUCP>
Sender: usenet@xyzzy.UUCP
Reply-To: meissner@tiktok.UUCP (Michael Meissner)
Organization: Data General (Languages @ Research Triangle Park, NC.)
Lines: 15

One day about 3 years back (when I was still in Mass.), a problem was
reported with one of the AOS/VS system programs, which is fairly
routine.  The person in devlopment (which for that product was in
Mass.) asked the customer support person (which is located in Atlanta)
for a copy of the tape that demonstrated the problem.  Evidently, the
customer support person was still learning the ropes, because he/she
put the tape on an office copier, and sent up a photocopy of the tape
(rather than a magnetic copy).  We all got a laugh out of it.  To make
things even better, the OS person was able to tell from the paper
label on the tape, that not enough information was supplied, and that
we would have to ask the customer for the requisite info.

--
Michael Meissner, Data General.
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