Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ames!elroy!peregrine!ccicpg!cci632!rit!ritcsh!sic
From: sic@ritcsh.UUCP (Eric A. Neulight)
Newsgroups: comp.misc
Subject: Computer Folklore
Keywords: folklore
Message-ID: <1910@ritcsh.UUCP>
Date: 10 Feb 89 19:32:31 GMT
Distribution: na
Organization: Computer Science House @ RIT - Rochester, NY
Lines: 38


I may as well add my favorite tid-bit to date...

A buddy of mine told me this story from when he worked for HP in tech support.
HP had just sold some company a complete desk top system to manage all their
various needs.  This company had hired someone, presumably with good
references, to be their "computer operator".  You would expect this guy to
have some modicum of familiarity with at least the basics.
Well....
My buddy gets passed the support call.  The conversation went something
like this (I'm sure I am embelishing it a bit, but it is a true story):

Support: Hello?
Operator: [normal nicities]
Support: What seems to be the problem?
Operator: We just got this shiny brand new computer and it doesn't work!
Support: [Yup, already a wifto to deal with.  Back to basics.]
	 Is it plugged in?
Operator: [huffy] Of course it's plugged in!!
Support: [persisting] Did you turn the power switch on?
Operator: [getting irritated] I'm not that dumb!
Support: ...is the printer plugged in, turned on, connected to computer?
	 Do you see anyhing on the screen?
Operator: [at end of rope] Look I know what I'm doing.  The cursor just
	  blinks.
Support: Did you put the disk in the drive?
Operator: Yes I put the disk in the drive.  And by the way I don't mind
	  telling you that the disks you gave us are a royal pain to
	  get out of that plastic jacket.
Supoort: [falls off his seat in hysteria].

==============================================================================
CLAIMER:  Well -- I wrote it!                       Eric Alan Neulight
"Nothing is Impossible -- Just Impractical."      Electrical Engineering
"For every Lock, there is a Key."                 Computer Science House
"INSANITY is just a state of mine."         Rochester Institute of Technology
    BITNET: EAN4762@RITVAX         UUCP: ...!rutgers!rochester!rit!ritcsh!sic
==============================================================================