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From: isle@eleazar.dartmouth.edu (Ken Hancock)
Newsgroups: comp.sys.mac
Subject: DiskFit 1.5 Upgrade Blues
Message-ID: <12080@dartvax.Dartmouth.EDU>
Date: 3 Feb 89 19:57:26 GMT
Sender: news@dartvax.Dartmouth.EDU
Reply-To: isle@eleazar.dartmouth.edu (Ken Hancock)
Organization: Personal Computing Center, Dartmouth College
Lines: 47
References:


Well, after an hour + of being on the phone with SuperMac tech support,
I can't say I'm too thrilled with Disk Fit 1.5.

Why?  Well, I happen to use a DataStream tape drive, and I've
yet to see a driver from them that actually works.

My System: Mac Plus, 30 Meg SCSI, System 6.0.2.

I bought Disk Fit 1.4.  Worked fine, except for a couple major hangups.
With the old DataStream drivers, when you want to eject a tape, you
get a dialog box which asks you to eject a tape.  Press the eject
button, the tape pops out, but the dialog box doesn't go away.  *sigh*
Another nice bug was that having the DataStream connected after a
backup and restarting sometimes corrupted the desktop file.  Why?
You've got me.  Tech support didn't know why either.  (This problem was
repeated twice.  Final solution: after the system hangs on ejecting the
tape, turn the mac off, disconnect the DataStrem.)

Well, now I paid my $20 and got my DiskFit 1.5 upgrade with the
DataStream 2.02 driver.  Brought it home, stuck in the driver,
rebooted, inserted a tape.  ID=02.  *sigh* Tried it again.  ID=02.
Booted off the distribution disk with the driver in the System
Folder.  ID=02.  *sigh*  It seems the new driver bombs when
it tries to mount a tape under Finder.  Works ok under Multifinder.

So, after an hour with tech support:

ULDataStream 2.02 works with:  Mac Plus: under Multifinder
                               Mac SE: under Finder/Multifinder
                               Mac II: under Finder/Multifinder.


On the positive side, I must compliment SuperMac's tech support.
The person I spoke with was incredibly helpful, patient, and
understanding of a product of theirs that didn't work.

After over $70 on DiskFit, I just wish they'd send me a driver
that really does work -- no kludging on my part.

Ken


Ken Hancock  '90                   | BITNET/UUCP/
Personal Computing Ctr Consultant  |   INTERNET:  isle@eleazar.dartmouth.edu
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DISCLAIMER?  I don't get paid enough to worry about disclaimers.