Path: utzoo!attcan!uunet!lll-winken!ames!xanth!nic.MR.NET!umn-cs!ns!logajan
From: logajan@ns.UUCP (John Logajan x3118)
Newsgroups: sci.space.shuttle
Subject: Re: NASA Bureaucracy - it's for the birds
Message-ID: <1090@ns.UUCP>
Date: 25 Jan 89 17:05:39 GMT
References: <15855@genrad.UUCP> <2407@eos.UUCP>
Organization: Network Systems Corp. Mpls MN
Lines: 17

Steve Philipson,

I suggest that when someone is obviously extremely disappointed and bitter,
that we ought to refrain from scolding them in public, saying that it is
"Their own god damn fault!" especially when our only basis for saying so is
that we "believe" that they ought to have known NASA's requirements when
they were school children.

Better, I think, to use positive encouragement, show by example our methods
of overcoming disappointment -- and using the socratic method to draw them
along to our point of view.

NASA is probably strong enough to survive her criticisms without the need
to crush her spirit even further.
-- 
- John M. Logajan @ Network Systems; 7600 Boone Ave; Brooklyn Park, MN 55428  -
- ...rutgers!umn-cs!ns!logajan / logajan@ns.network.com / john@logajan.mn.org -