Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!ucbvax!agate!helios.ee.lbl.gov!ncis.llnl.gov!oodis01!uplherc!esunix!blgardne From: blgardne@esunix.UUCP (Blaine Gardner) Newsgroups: comp.dcom.modems Subject: Telebit T2500 and upgrade policy Keywords: Ouch! High price for beating the December deadline. Message-ID: <1224@esunix.UUCP> Date: 20 Feb 89 05:21:10 GMT Distribution: na Organization: Evans & Sutherland Computer Corporation Lines: 40 I found this on a local BBS a couple of days ago, any comments? 89Feb10 1:32 am from Pete Ashdown Well, Telebit screwed us over, sort of. They just came out with the T-2500. A modem that sells for $1600 and has everything the TrailBlazer Plus has plus V.32 and MNP 5. They do have an upgrade policy but get this, its different for people who bought their modems before the first of the year.... It doesn't matter that you have the TrailBlazer Plus, what matters is WHEN you bought it. If you bought it after the first of the year, its $395 to upgrade, because you need to send the modem back to Telebit to get it upgraded. If you bought it BEFORE the first of the year, its $795 to upgrade!! What can we do? Get on UseNet and complain your butt off. I'll bet they are already getting ranked upon on there right now. At $795, I'd rather just sell the TrailBlazer and get a dual-standard HST. They are calling me back tomorrow to tell me when the upgrade will be available. I already expressed my dismay over the price. I asked them if there was going to be a UseNet price like they have done on upgrades in the past. She said no. The only thing we can do as Telebit owners is complain about this and get them to reverse their decision. I'll bet about 50 modems were sold in January. The rest of us are going to have to pay 800 bucks just to upgrade. The address for Telebit is: Telebit Corporation 1345 Shorebird Way Mountain View, CA 94043-1329 The phone number is of course - 1-800-TELEBIT I URGE you to complain your head off if you are affected by this. $795 is out of the question. $395 is a bit steep. $300 is the max I would pay for an upgrade of this sort. If they don't change their policy on this, I'm just going to sell my Telebit to a lonely Mac user and buy a dual-standard HST for $750. -- Blaine Gardner @ Evans & Sutherland 580 Arapeen Drive, SLC, Utah 84108 Here: utah-cs!esunix!blgardne {ucbvax,allegra,decvax}!decwrl!esunix!blgardne "Nobody will ever need more than 64K." "Nobody needs multitasking on a PC."