Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!ucbvax!WSMR-SIMTEL20.ARMY.MIL!w8sdz From: w8sdz@WSMR-SIMTEL20.ARMY.MIL (Keith Petersen) Newsgroups: comp.sys.cbm Subject: Commdore's poor service to its CP/M customers Message-ID: Date: 24 Feb 89 04:13:00 GMT Sender: daemon@ucbvax.BERKELEY.EDU Lines: 40 After waiting MONTHS for Commodore to ship his 1581 CP/M disk Bob Evinger has had enough. Commdore cashed his check and then claimed the disk wasn't in stock. They have been giving him excuses ever since. WAKE UP, COMMODORE!!!! ---------------------- --Keith Petersen Info-Cpm mailing list maintainer and Manager of the National CP/M RoundTable on GEnie --forwarded message-- Item 2990171 89/02/23 19:35 From: R.EVINGER Robert A. Evinger To: C128.CPM Bill Juliani Sub: 1581 cpm No I have not received the diskette. I have officially requested a refund of my money for it, i.e. I sent a letter with a copy of the cancelled check to the woman I talked to originally. As much as I would like to have it, it just isn't worth the hassle. I dont want to sound negative. I like Commodore equipment, but a company can't live on the hardware alone, they have to be able to provide service. I am a programmer with a 10 million dollar company and I have seen us and others get burned because of the kind of organizations similar Commodore. It is for that reason that I will not support them(CBM) by purchasing any more of their equipment. I don't mean to get wound up, sorry. But that kind of service is just too much. I am to the point that I am probably going to replace this with something else. I have to wait and see on that though. Anyway thanks for the offer, but I think that it is too late for Commodore to mend the fence with me. Maybe we can talk again. I can only hope that somebody at Commodore wises up before it is too late for them. ---end forwarded message---