Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!bloom-beacon!gatech!hubcap!ncrcae!ncrlnk!uunet!jtsv16!geac!py
From: py@geac.UUCP (Peter Yeung)
Newsgroups: comp.sys.ibm.pc
Subject: Re: DOS/16M by Rational Systems, Inc.
Message-ID: <6608@geac.UUCP>
Date: 16 Feb 89 16:14:43 GMT
References: <2850@copper.SDP.TEK.COM>
Reply-To: py@geac.UUCP (Peter Yeung)
Distribution: na
Organization: Geac Computers, Markham, Ontario Canada
Lines: 30


I was evaluating such products (DOS extenders) quite a while back for one
of our products on the PC (286 and 386 boxes). I found the Ratinal DOS/16M is
rather steep in price for our purpose. At the end I chose the OS/286 from
A.I. Architect. They have a better pricing structure (at least for evaluation)
and the big plus is that there is a OS/386 for 386 boxes if we choose to take
advantage of features in 386 machines.

I am very satisfied with the product. Their support is fairly good (at least
much better than that from Microsoft) but I would like to have a more senior
tech person on the other end. However, the tech support did try to get more
help from others within the company and called me back.

One thing that (mildly) p*ssed me is that there was a free upgrade and the 
upgrade noticed was lost in the mail. When I learnt about it from the tech
support, it was after their deadline and they wanted to charge me for the
upgrade. Another thing is that they listed Sperry machines are compatible
but it does not run properly (keyboard I/O kept hanging the system even with
the latest BIOS) without the TOUCHDOWN device from A.I.Architect.

Disclaimer: I am just a satisfied customer and am not related to A.I.Architect
in any way.

Peter Yeung

-- 
Peter K.H. Yeung, Geac Computer Corp.
                  Markham, Ontario
                  Canada.
py@geac    or    {uunet!mnetor,yunexus,utgpu}!geac!py